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Education:

BA, University of California, San Diego

Professional experience includes:

President, Bolt | Peters; director of user experience, Clear Ink

Clients include:

Sony, Electronic Arts, Citibank, Volkswagen, Zynga, Twitter, Autodesk, Bank of America, Greenpeace, Levi’s, Oracle, Adaptive Path, Hewlett-Packard, Washington Post, Razorfish, Harvard Business Review, Deloitte, Intel, Pandora, Rdio, Best Buy, HBO, Warner Music Group

Presentations include:

“Remote Research,” UX London, Paris; “Stop Listening to Your Customers,” South by Southwest Interactive; “Remote Usability Testing,” User Interface Engineering Virtual Seminar; “Remote Design Research,” Interaction Design Association, New York City Usability Professionals’ Association; keynote speaker, User Research Friday; “The Future of Library User Experience,” Urban Libraries Council; “When UX Research is Evil,” Interaction Design Association, San Francisco

Publications include:

Remote Research, A List Apart, Boxes and Arrows, VentureBeat, UX Booth

School of Visual Arts | 209 East 23 Street, NY, NY 10010-3994 | Tel: 212.592.2000 | Fax: 212.725.3587