Education:

BA, Brown University; MS, Simmons College

Professional experience includes:

Vice president, user experience, Phoenix Pop; senior manager, user experience, IBM

Clients have included:

Yahoo!, America Online, Long Now Foundation, Microsoft, Macromedia, Internet Archive, frog design Inc., Sun Microsystems

Publications include:

The New York Times, New Architect, salon.com, Christian Science Monitor, Harvard Magazine, The Believer, Communications of the ACM, Library Journal

Author:

Glut: Mastering Information Through the Ages

Awards and honors include:

Digital Publisher's Award, The New York Times; Web Innovation Award, Yahoo